Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 3
Registered: ‎04-26-2012
My Device: Bold 9900
My Carrier: Mobinil

APP ERROR 200

Hi, while rebooting my Bold9900 today, it gives a white screen with error "APP ERROR 200" and shows reset icon and that's it. Please advise how can this issue be fixed? 

 

I tried to connect it to Dekstop Manager and put the password 10 times intentionally wrong to wipe, but after wipping still getting the same error.

 

Any clue? Thanks

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: APP ERROR 200

Hello sabryt and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear your BlackBerry® Bold™ 9900 smartphone is displaying an error.

 

You will need to reinstall your device software as shown in KB11320 How to perform a clean reload of the BlackBerry Device Software for Windows.

 

Were you able to backup your data before you did the wipe? 

 

If you are unable to complete the software reload then I would advise you contact your mobile network carrier for further investigation into this matter.

 

Let me know how you make out.

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!