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New Contributor
Posts: 2
Registered: ‎06-22-2012
My Device: Blackberry Bold 9900
My Carrier: Virgin Media

Absolutely Unrepairable!

Hi, 

 

I got a Blackberry Bold 9900 for my birthday and had it for less than 2 months before it wouldnt turn on and kept saying it was fully charged when it had no battery. It finally died and i complained to virgin and sent it to their repair centre it got there yesterday and today they told me it was 'irrepairable.' They have told me i will recieve a new phone but i have now lost all my contacts, photos, videos, apps, and music. Some that i'll never be able to get back! 

 

Kiera

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Absolutely Unrepairable!

You have no backup or don't have BlackBerry Protect installed on the device to restore that valuable information?



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New Contributor
Posts: 2
Registered: ‎06-22-2012
My Device: Blackberry Bold 9900
My Carrier: Virgin Media

Re: Absolutely Unrepairable!

No, I only had it for a month so i didnt think it would suddenly break. A new one was delivered today but ive lost all my stuff.

Contributor
Posts: 47
Registered: ‎06-22-2012
My Device: Passport Black
My Carrier: du

Re: Absolutely Unrepairable!

For the future, start using BlackBerry Protect, also make back copies on your computer, that way you wont have to worry about data loss in the future............good luck.....