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New Contributor
Posts: 5
Registered: ‎08-13-2008
My Device: Not Specified
Accepted Solution

Access to current record denied on synchronization

I have a 8330 with OS 4.3. When I atempt to synchronize with MS Outlook 2007 address book and calendar I get the following message: "Access to the current record is denied. Validate your permission to access the record."

 

How do I do that? 

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Access to current record denied on synchronization

Make sure that you run the Desktop software as an administrator of your system!

Please let me know if this answers your question!

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New Contributor
Posts: 5
Registered: ‎08-13-2008
My Device: Not Specified

Re: Access to current record denied on synchronization

I made a msitake, I have an 8130 not 8330. I am signed in to my computer as an administrator. Still being denied access. Thanks for replying.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Access to current record denied on synchronization

What version of Desktop Software are you using?
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Contributor
Posts: 5
Registered: ‎08-13-2008
My Device: Not Specified

Re: Access to current record denied on synchronization

Blackberry Desktop Version 4.3.0.15 with Windows XP Professional
Highlighted
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Access to current record denied on synchronization

Hi,

From the knowledge base:

 

http://www.blackberry.com/btsc/articles/510/KB14749_f.SAL_Public.html

 

Please let me know if this helps!

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
Posts: 5
Registered: ‎08-13-2008
My Device: Not Specified

Re: Access to current record denied on synchronization

That did it! THANKS!
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Access to current record denied on synchronization

Please take a minute to resolve the post.

Glad you got it running.

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
Posts: 6
Registered: ‎07-04-2008
My Device: Not Specified

Re: Access to current record denied on synchronization

Having the same problem "access to the current record is denied.  Validate your permission to access the record", tried to check the knowledge base link you referred to but it took me to an error page (tried several times with no luck).  Can you post the content from that page or provide an updated link?
Visitor
Posts: 1
Registered: ‎10-08-2009
My Device: Not Specified

Re: Access to current record denied on synchronization

SOLVED!!!

 

The link to the knowledge base article is no longer valid, but i fixed the issue by resetting the Synchronization settings. Once i did this i had to reconfigure the Synchronization to use Outlook, and wha la, it was fixed. The whole process takes about 2 minutes.

 

I have Desktop Manager 5.0. Click on Synchornize 

Then on the left hand side under Configure click Synchronization

Click the middle button that appears labeled  Reset configuration

Click YES to continue resetting the organizer data

 

It resets pretty quick, then still under the configure window for synchronization, click the Synchronization button on the top right. It opens the configuration wizard and allows you to choose Outlook or whatever email program you are using.