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New Contributor
Posts: 3
Registered: ‎02-08-2009
My Device: Not Specified

Adding Contact Through PIN Request -- BB Messenger

In attempting to build my contact list in BB Messenger, I was having difficulty adding contacts by email request and was told it was smoother to do this via PIN request via email request.  How do I add contacts via PIN request if all I have is there email address and telephone number?  In Add A Contact the only option it gives me is to add a request via email and not by PIN.  Please help!
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Adding Contact Through PIN Request -- BB Messenger


to get the "add PIN", I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Left Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.

Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.

Please tell us if it works for you.

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Posts: 15
Registered: ‎10-29-2008
My Device: Not Specified

Re: Adding Contact Through PIN Request -- BB Messenger

I've always just found it easier to add the PIN to the contact name.  I think the email only works if it's a BB email such as; alltel.blackberry.com.  BB emails will always have the carrier name then blackberry.com.  And just an FYI...the BB messenger only works with other BB's.  You're not able to, let's say, add a Yahoo or Windows contact to BB Messenger.