Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎07-13-2009
My Device: Not Specified

Adding music to a media card

Hi, I hooked up my storm to my Mac computer using the USB cable it came with, and I opened up two folders, I think one was for the device memory and one was for the card memory. I tried dragging the music to the music folder of the card memory, but it just copied them into some file type it didn't recognize, then deleted it. Can somebody give me some advice?
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Adding music to a media card

Hi and welcome to the forums!

 

What is the file type it tried to save it as?

Are your music file DRM protected?

Does this happen with other media, like a picture?

Review this article: transfer files between a media card and a Macintosh

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
Posts: 2
Registered: ‎07-13-2009
My Device: Not Specified

Re: Adding music to a media card

To answer your questions in order,

 

.m4p

I don't know what that means

I tried it with a video file, it read it as a .m4v file type, and it stayed on the card, but when i played it, it said it was ubreadable 

i looked at the article, and i already did that stuff, but thanks 

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Adding music to a media card

Hi,

 

If you are transferring iTunes or DRM protected files that didn't come from your carrier it won't work.

There are programs that can remove the DRM protection, use the search box to find them

Here is information on DRM. 

 

"Digital rights management (DRM) is a technology used by content and copyright owners to control access to digital media or hardware or restrict the use of media files for specific devices or circumstances."

Digital rights management and the BlackBerry smartphone 

 

On the video file I show support for a .m4a on the Storm.

Media Types supported Blackberry

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter