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New Contributor
Posts: 4
Registered: ‎09-07-2012
My Device: Torch 9800
My Carrier: Bell Canada

Advanced Ram Optimization email

I repeatedly receive the above titled email yet I am unable to open it.

Who is sending it?

How dio I open it or stop it from being received.

Thanks for your help.

Posts: 94,179
Likes: 24,318
Solutions: 6,330
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Advanced Ram Optimization email

You probably have or had this app installed on your device.

 

see https://appworld.blackberry.com/webstore/content/39876/

 

 

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Guru II
Posts: 21,521
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Advanced Ram Optimization email

I sure wish there was some way to stop those. It happens with lots of games now and it's very irritating.


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New Contributor
Posts: 4
Registered: ‎09-07-2012
My Device: Torch 9800
My Carrier: Bell Canada

Re: Advanced Ram Optimization email

Thanks.

I never bought the program.

However I will contact the company.

 

Ralph

 

Guru II
Posts: 21,521
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Advanced Ram Optimization email

It's not really an email. It is generated on the device by an application you installed. As I mentioned above lots of the 'free' games and apps available do this.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Posts: 94,179
Likes: 24,318
Solutions: 6,330
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Advanced Ram Optimization email

Other users here have reported that once they actually delete that app from their device, it stops.

 

Look on your BlackBerry at Options > Device > Application Management.. is it listed?

Delete it if you want.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code