07-31-2012 09:17 AM
Just downloaded and updated my Blackberry software on my computer to bundle 7.1. Now I my computer won't sync with my Blackberry Torch. I get multiple error messages when I try to configure my computer software. First message says, 'could not load previous organizer data configurations.' When I try to click on the buttons to configure my Contacts, Calendar, etc., I get the following, 'The organizer applications on your computer aren't supported.' I'm in a giant loop. i've tried searching for this problem in the Help section but to no avail. Ideas?
07-31-2012 11:21 AM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.