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New Member
Posts: 1
Registered: ‎11-09-2010
My Device: Bold 9700
My Carrier: AT&T

After Update 5.0.0.979 Contact message tones no longer work!!! Please Help!

After I did the upgrade(5.0.0.979, bundle 1607, Platform 5.1.0.177) My contact specific message tones no longer work! I can't find a way to make them work... I tried downloading new ones, switching the profile tone, changing the contact tone... Nothing works! I'd like help!!

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Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500
My Carrier: Rogers

Re: After Update 5.0.0.979 Contact message tones no longer work!!! Please Help!

Hello Chardonnay219,

Welcome to the BlackBerry Support Community Forums.

 

Try doing a factory reset as shown in http://bbry.lv/a0QXmX and do not restore any data from your backup to test the battery life.

 

Thank you


-DrP


 


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