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Contributor
Posts: 31
Registered: ‎07-01-2013
My Device: Bold 9790
My Carrier: Wind Telecom SpA

After resending the Service Books, I can't receive and send emails

Hello,

 

today I've resent the service books for my email accounts, because of a synch issue (there was a slight delay between my computer received them and my 9790 Bold did the same).

 

I did not pull the battery after resending the service books.

 

Now, I can't receive or send any email. When trying to send I mess up with a General Failure error message, and in the meantime I can't receive them. This is confirmed since Thunderbird receives them and the 9790 doesn't.

 

How can I solve this issue?

Contributor
Posts: 31
Registered: ‎07-01-2013
My Device: Bold 9790
My Carrier: Wind Telecom SpA

Re: After resending the Service Books, I can't receive and send emails

Update:

 

I think I've accidentally deleted all the service books (CICAP and CMIME ones) under Options menu.

 

I've done this in order to completely reset the email accounts, but now I'm unable to reactivate them.

 

I get a username or password wrong message when I try to add a new email account.

 

But they are actually correct!

 

Please help. I'm stuck.

Tyrexionibus