Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎07-02-2014
My Device: Curve 9360
My Carrier: Orange

Alarm clock stopped working

The alarm clock on the BB 9360 stopped working. So now it works every 5th time. Please help. What might be the possible problem?



Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Alarm clock stopped working

It's probably been a while since you've restarted your phone and it has since collected lots of junk files. 


While your phone is powered on, remove your battery then replace it a few seconds later. You won't lose any data and this will clear your phone's cache and will most likely resove your issue. You might even see your phone running smoother and quicker than before.



Let us know if that helps you.  Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.