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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎03-14-2011
My Device: Bold 9700
My Carrier: AT&T

Alerts for Outlook 2003 imports do not work

[ Edited ]

The alerts for any calendar items I create in Outlook 2003 and then import to my BB do not go off. Alerts for calendar items I create on my BB however work just fine. The issue seemed to start after I wiped all the data from my BB this past January.


I have tried:

Removing/replacaing the battery.

Deleting all calendars and then re-syncing with Outlook

Verifying profile settings are not the issue.

Verifying "Alerts" are active in the BB calendar.

Veryfying events in Outlook are being created with alerts turned on.


Device info

Carrier: AT&T

Model: Bold 9700,

OS version:  v5.0.0.979 (Bundle 1607, Platform

BB Desktop Software Version: v6.0.1.18

Outlook version: 2003 (11.8169.8172) SP3

Computer OS: Win7 Home Premium v6.1.7600 32bit