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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-22-2012
My Device: Blackberry Bold 9930
My Carrier: AT&T


Sorry to bother everyone but I'm having trouble setting up an email alert so I know right away when he sends me an email.  I have been trying using alerts and profiles and have had it either do no alerting OR I get a buzz every time I get an email from anyone not the specific person I want to know about.  THANK YOU

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Alerts

Hi sovenshire and welcome to the BlackBerry Support Community Forums!


To setup an alert for a specific contact on your BlackBerry® smartphone, do the following:

  1. Ensure the contact exists in your BlackBerry® smartphone's address book, with the appropriate email address
  2. Click on the "Sound and  Alert profiles" icon
  3. Click on "Change Sounds and alerts"
  4. Choose "Sounds for Contacts"
  5. Click on "Add Contact Alert"
  6. Create a name for the alert then in the "Contacts" field, start typing the name of the contact
  7. After selecting the contact, choose Messages under "Contact Alert Settings"
  8. Setup the alert sound, volume and vibration
  9. Press the back button twice and choose Save each time.

You're done!


Let me know if that works!





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