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Reply
New Contributor
Posts: 4
Registered: ‎04-09-2011
My Device: Torch
My Carrier: Telus
Accepted Solution

All Alerts Off

Accidently chose "All Alerts Off" option.  Please, how do I get my alerts back??!??

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: All Alerts Off

You should be able to just scroll to the alert you had previously chosen and click it, just as you clicked "All Alerts Off".


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 4
Registered: ‎04-09-2011
My Device: Torch
My Carrier: Telus

Re: All Alerts Off

Yes, you would think...  I have tried...everywhere I try to get rid of it , it tells me cannot be edited or deleted.  Perhaps not in right place - have tried sounds & option icons.  Thanks so much for trying to help.  Appreciate it!

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: All Alerts Off

Okay, next try a battery pull.

 

With your phone powered on, remove the battery then replace it a few seconds later.

 

Get back to us with your results.


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Super Contributor
Posts: 623
Registered: ‎11-19-2010
My Device: Bold 9700
My Carrier: Vodafone

Re: All Alerts Off

Your other profiles should be where the All Alerts Off one was
New Contributor
Posts: 4
Registered: ‎04-09-2011
My Device: Torch
My Carrier: Telus

Re: All Alerts Off

Bless your heart!  I do believe that's done it!  Thank you soooo much!

Super Contributor
Posts: 623
Registered: ‎11-19-2010
My Device: Bold 9700
My Carrier: Vodafone

Re: All Alerts Off

Who solved it?
New Contributor
Posts: 4
Registered: ‎04-09-2011
My Device: Torch
My Carrier: Telus

Re: All Alerts Off

BillJ

Super Contributor
Posts: 623
Registered: ‎11-19-2010
My Device: Bold 9700
My Carrier: Vodafone

Re: All Alerts Off

Oooh ok Smiley Tongue
Contributor
Posts: 16
Registered: ‎07-29-2011
My Device: Blackberry Bold 9650
My Carrier: Verizon

Re: All Alerts Off

I now have the same problem with my Blackberry bold 9650.  But your solution did not work for me.  Please help!