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BlackBerry® OS Smartphones

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Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: All my contacts were deleted by my phone!! HELP!!

Options > Device > Device and Status Information.

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Posts: 3
Registered: ‎08-26-2012
My Device: Curve 9620
My Carrier: Wind Mobile

Re: All my contacts were deleted by my phone!! HELP!!

ok but under whch menu? if i am on the home screen my when i go to options i get launch by typing, wallpaper settings, number of icon rows, diwnloads folder, home screen panels and reset to default settings.

 

if ii go to setup and than options i get the device and status information, and it gives me a bunch of stuff that i have no idea what it is lol.. please!! help me.. lol i have never done the backup manager thing, because i never knew you could do that.. am i totally screwed? have i lost all my contacts for good???

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: All my contacts were deleted by my phone!! HELP!!


StacyJ wrote:

if ii go to setup and than options i get the device and status information,


Yes, that one.

 

On your BlackBerry, go to Options > Device > Status > press the Menu key > Database Sizes.

 

Now scroll down to the Address Book, what are the numbers to the right (looks like 456/56k), hopefully not 0/0k !

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 3
Registered: ‎08-26-2012
My Device: Curve 9620
My Carrier: Wind Mobile

Re: All my contacts were deleted by my phone!! HELP!!

ok so when i did that, it said it was empty. there was no listing, nothing!!! but its ok cuz i found my full contact list on my yahoo email account. so i got them all back!! i appreciate ur help!!!

Highlighted
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: All my contacts were deleted by my phone!! HELP!!

You are very welcome.

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code