08-06-2013 06:54 PM
My blackberry has been working great until today When my daughter-in-law called I could hear her but she could not hear me The same with my daughter I could hear her but she could not hear me. I thought it was a couple of apps I had downloaded from blackberry so I delited them but I is stall hard to hear me I took battery out and rebooted no help What to do?
08-07-2013 08:24 AM
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Refer to this KB and try those suggestion , see if that helps.
KB11727 : Troubleshooting poor voice quality on the BlackBerry smartphone