12-19-2011 07:00 AM
I am using BB9860 (OS7). After couple of days proper operation, now always i am getting 1 message as unread in email.
Even i have opened individually all the mails inthe inbox and marked as Read. But still showing 1 message as unread. If new 5 messages comes to the inbox then it shows as 6 message as unread. After reading 5 messages the alter goes back to 1 message as unread.
Let me know how to clear this message.
Solved! Go to Solution.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
12-19-2011 11:38 AM
try mark prior read when clicking on todays date?
I have to do that once in a while
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
12-19-2011 07:29 PM
08-27-2014 12:00 PM
We just got new Blackberrys during our email migration from Lotus Notes to Outlook Web App. On the new phone I get the same problem, always 1 unread message. I tried the "pull battery" trick above, but it didn't work for me.
What fixed it for me is, while in Messages and today's date selected,
It seems odd that I couldn't simply find that unread email, but at least I've fixed the problem.