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New Contributor
Posts: 8
Registered: ‎01-12-2013
My Device: Blackberry Curve 9320
My Carrier: Three UK

Another Blackberry 9320 Keyboard Problem

My wife's Blackberry Curve 9320 has another problem, possibly related to the previous one I reported.  This time the lock button (on top), didn't bring it out of standby, but pressing the red off button showed the message 'The keyboard is locked, press the lock key to unlock it' or similar.  Neither the trackpad nor any other key functioned.  Pressing and holding the red off key powered it down, but on powering up the same way, it was in the same state.  Again, a battery pull was required to restore normal working (until the next time!).

Colin Begg

Blackberry Curve 9320 on Three UK
OS 7.1 Bundle 2039 (v7.1.0.714, Platform 9.49.0.76)
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Another Blackberry 9320 Keyboard Problem

How did you initially place the device in standby mode?



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Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Another Blackberry 9320 Keyboard Problem

Well, now after reading your other thread... I think the better answer I might have made to the other thread.

 

Check for my suggestion.

 

http://supportforums.blackberry.com/t5/BlackBerry-Curve/Curve-9320-intermittent-strange-cursor-behav...



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
New Contributor
Posts: 8
Registered: ‎01-12-2013
My Device: Blackberry Curve 9320
My Carrier: Three UK

Re: Another Blackberry 9320 Keyboard Problem

My wife pressed the standby/lock button on the top of the phone.  Later, it wouldn't come out of standby, as discussed.

Colin Begg

Blackberry Curve 9320 on Three UK
OS 7.1 Bundle 2039 (v7.1.0.714, Platform 9.49.0.76)