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Developer
Posts: 648
Registered: ‎09-26-2012
My Device: Limited Edition Z10, Playbook 16GB/32GB, Dev Alpha A/B/C
My Carrier: Mobile Vikings
Accepted Solution

Any idea when the shop will be available again

I'm just wondering if anybody knows how long it will take for the BlackBerry shop (http://shopblackberry.com) to be available again? Does anybody know what is taking so long? Will it be available again after 30 January ?

 

I have some reward points available (https://developer.blackberry.com/jam/rewards/), so these are only valid in the BlackBerry shop.

 

On the site it says I could mail to the BlackBerry Shop Support if I have any questions. I did that some time ago (on 4 December 2012 to be exact) and the only answer I got was the same as what the site said: "The site is temporarily unavailable". But the "temporarily" part is in the mean time a rather long time.

 

PS: I didn't really know where I had to put this post. So I guess the moderators will probably move this if it doesn't belong here. Sorry for the inconvenience, but as far as I found there is not a real support channel for the BlackBerry shop.



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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Any idea when the shop will be available again

I doubt anyone here knows. Since shopblackberry.com is not owned by RIM, I doubt they know or would comment on any definite date... but my hope is that it's being revamped by January 30th.



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Developer
Posts: 648
Registered: ‎09-26-2012
My Device: Limited Edition Z10, Playbook 16GB/32GB, Dev Alpha A/B/C
My Carrier: Mobile Vikings

Re: Any idea when the shop will be available again


JSanders wrote:

Since shopblackberry.com is not owned by RIM, I doubt they know or would comment on any definite date... 


Not owned by RIM?
It directs to the site http://us.blackberry.com/where-to-buy/accessories/shop-blackberry.html which is owned by RIM as far as I know. And because the notification (stating that is not available) says to contact shopblackberry@rim.com. I would think the shopblackberry.com address is owned by RIM? Or am I missing something?

 

I do hope for the revamping part of course :-) We'll see in a couple of days



A like is always appreciated,
but a nomination for BB Elite even more :-)
You can also contact me on Twitter: @ndsmyter
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Any idea when the shop will be available again


ndsmyter wrote:

Not owned by RIM?
It directs to the site http://us.blackberry.com/where-to-buy/accessories/shop-blackberry.html which is owned by RIM as far as I know. And because the notification (stating that is not available) says to contact shopblackberry@rim.com. I would think the shopblackberry.com address is owned by RIM? Or am I missing something?

 

I do hope for the revamping part of course :-) We'll see in a couple of days


Well, let me restate that... it was NOT owned by RIM in the past.

 

ShopBlackBerry.com website and retailer was (in the past) a third party vendor of RIM accessories and such, and was the preferred vendor by RIM. But it was a US corporation, un-related to RIM other than the official recognition by RIM as the 'official retailer'.

 

Since then, about November of last fall (2012) their website has been closed and with a notice of 'revamping'. Perhaps RIM has taken over or bought that URL and the distribution channel.

 

 



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