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New Member
Posts: 2
Registered: ‎04-08-2013
My Device: Bold 9790
My Carrier: Digicel

Anyone some Good idea how to fix this problem


Please help me


 my BB Bold 9790 stopped working displaying INITIALIZATION FAILED desktop message, not logging anymore in my carrier's network. I changed my SIM, still the same! Updated the software, still doing that!


Even if I insert the SIM or even I don't, I keep receiving this INITIALIZATION FAILED message and SOS sign. So my BB doesn't recognize or care about my SIM, it's just a software or hardware problem.


I tried everything written on the forums (taking the SIM pins upper, putting a piece of paper on the top of the SIM card for a better contact, resets, etc.)...NOTHING SEEMS TO WORK.


Anyone has a really good idea about what's going on?!


Thanks in advance.




Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Anyone some Good idea how to fix this problem

Hello DonVeeper


Welcome to the forums and sorry to hear about your issue. 


Have a look at the following article which may help you out. 


"Initialization Failed" is displayed on the BlackBerry smartphone and the network status indicator s...


Let us know how it goes or if you need anything else. 


Have a good day. 



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