Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎10-14-2013
My Device: Bold 9900, Curve, Playbook
My Carrier: Wind Mobile

App Error 602 on Bold 9900, phone is a brick

Hi everybody

 

I am on  wind mobile, and just bought a used Bold 9900 (I have been using a curve until now). I plugged the bold  into my laptop to transfer my data between the phones, and the bold started updating its software. In the middle of the process I lost my wifi connection, and he update process stopped. The phone now has a white screen, and displays the 602 error code. I have tried the hard reset, soft reset, and nothing works. It is locked to that error and the laptop doesnt even recognize it as connected.

 

Is there anything I can do myself to get it running, or is this a case where I have to take it in for service ?

Developer
Posts: 173
Registered: ‎07-16-2013
My Device: BlackBerry Limited Edition Z10, BlackBerry Playbook
My Carrier: Idea

Re: App Error 602 on Bold 9900, phone is a brick

Here's what I would suggest you to do.

Click on Like Button if I helped you. Accept As SolutionIf my response solved your problem.
Highlighted
New Contributor
Posts: 2
Registered: ‎10-14-2013
My Device: Bold 9900, Curve, Playbook
My Carrier: Wind Mobile

Re: App Error 602 on Bold 9900, phone is a brick

Thanks, Its up and running.
Developer
Posts: 173
Registered: ‎07-16-2013
My Device: BlackBerry Limited Edition Z10, BlackBerry Playbook
My Carrier: Idea

Re: App Error 602 on Bold 9900, phone is a brick

[ Edited ]

Glad that helped.... Smiley Happy

 

Click on Like Button if I helped you. Accept As SolutionIf my response solved your problem.