01-11-2013 05:19 AM
Hi, My Bold 9790 is unresponsive, gets a App 603 - Reset error message, resets and then keeps giving me the following errors:
App Error 603 - Reset
Uncaught Exception: java.lang.nullpointerexception
Uncaught Exception: java.lang.error
Uncaught Exception: Application Registry.waitfor (0xf405d42294c6940e)
Uncaught Exception: Application Registry.waitfor (0x7491f7b6ae80681a)
Uncaught Exception: Application Registry.waitfor (0x2c3+ebcd7b130582)
I have already on 3 different occasions taken out the battery and sim card and memory card (just in case) and evertime it starts up it gives me the same errors.
Can anyone please assist?
01-11-2013 05:37 AM
Welcome to BlackBerry Support Forums
Please try this Knowledge Base to recover your device from this error , I hope you have your Device backup because this process will delete data within your device :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Additional Information:KB23951 : "Error 603", "App Error 603", or "JVM 603" appears on the BlackBerry smartphone
01-11-2013 07:12 AM
Hi, Thank you. I will try this.
Unfortunately the last time that I backed up on Blacberry Protect was in October 2012 ... so one learns.