08-12-2009 07:52 PM - edited 08-12-2009 08:04 PM
Started to download Memory Eye...failed with a TCP fail to connect, now it just sits in My World with a "starting to download" and a stopped progress bar. Click on it nothing happens, go to app's try to download...no option to DL again.
I uninstalled app world. nope still there. rebooted. nada, still there. Downloaded something else for giggles...it downloads below the affected and works ok, but Mem Eye is still there doing nothing but stare at me.
Is there any way other than a wipe to get rid of this?
Second Q, what happens to bought apps if you do a full wipe?
unit is a 8350i
Solved! Go to Solution.
08-13-2009 09:24 PM
There have been some issues with the AppWorld services lately...most are reported to be cleared up. Please try again. Also, please try removing and re-installing AppWorld...some have reported that to be helpful. In addition...RIM has released AppWorld version 188.8.131.52...it is highly recommended to be on that version.
Also please try a hard reset: With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
In addition, you can try this sequence:
1) Remove AppWorld from your BB (Homescreen > Options > Advanced Options > Applications) -- if it requests that you reboot the BB, do so.
2) Do a Batt-Pull reboot as described above.
3) Get a new link and install a fresh copy of AppWorld
Again, if it requests to reboot, do so.
4) Do another Batt-Pull reboot
5) See if it now works.
Concerning WIPE, see this KB for what it does:KB16307 Actions that the BlackBerry device performs during BlackBerry device wipe processes
08-13-2009 11:00 PM
nope didn't work, there has to be some code tag somewhere in the RAM cause after all that, the app world icon was exactly where I had it prior to the delete process.
I guess a wipe is in my future.
thanks for the help to date.
if Ne1 else can think of an alternative to wiping (I am on a mac and we, until sometime in Sept, don't have a desktop backup system) pocket mac is only for sync'n
09-01-2009 01:51 PM - edited 09-01-2009 01:54 PM
09-01-2009 01:55 PM - edited 09-01-2009 01:55 PM
How do you do a full wipe? I have Desktop Manager on my computer if that helps.Message Edited by ams080 on 09-01-2009 01:54 PM
For WIPE, see this KB:
It is 100% destructive of your user data...do a backup first.