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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-02-2012
My Device: Curve 9360
My Carrier: Orange AT

App World 4.0.0 can't pass Terms and Agreement

Hello Community,


so i have a Curve 9360 running on, so far everything is fine.

But when i like to load or buy a app from AppWorld (v4.0.0.55), the trouble starts, i can not download any app-



i want to enter "My Wolrd"-> it is loading the Terms and Agreemt-> i accept them->nothing happens

same when i try to download a App->click download->Terms and Agreement showing up->i accepdt them->nothing happens


I don't know a solution, i have a working BB ID, i didn't got a failure massage when i was updating the App World to v4.0.0.55


I tried the following, but without any success


-On/Off and Buttery Pull

-reinstall Appwolrd, via the Mail solution on blackberry.com

-checked my BB ID

-HRT resent


but it seems nothing was working....


Can somebody help please?


BR Sergej

*Sorry for my Bad English*



Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: App World 4.0.0 can't pass Terms and Agreement

[ Edited ]

Hey Sergej,

Welcome to the BlackBerry® Support Community Forums.


The issue you may be related to the following article, please try completing the resolution and then test:


Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone 







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