01-03-2012 01:41 AM
I have a BlackBerry Curve 8520 v188.8.131.521. After going to App World an error message appears: "A BlackBerry idenity update is needed. Would you like to install it now? Yes/No"
Then after clicking Yes: "Blackberry identity installation failed. Please try again later."
I have of course tried doing this many times, tried deleting and reinstalling app world, doing numerous phone resets and battery removes but it still appears. I have been successfully using this application for 1 year prior to getting this message.
Could someone please help?
01-03-2012 07:12 AM
Please refer to http://supportforums.blackberry.com/t5/BlackBerry-