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New Contributor
Posts: 3
Registered: ‎12-31-2011
My Device: 8520, Curve
My Carrier: Boost Mobile

App World Error Message

I have a BlackBerry Curve 8520 v5.0.0.681. After going to App World an error message appears: "A BlackBerry idenity update is needed. Would you like to install it now? Yes/No"

Then after clicking Yes: "Blackberry identity installation failed. Please try again later."

I have of course tried doing this many times, tried deleting and reinstalling app world, doing numerous phone resets and battery removes but it still appears. I have been successfully using this application for 1 year prior to getting this message.

Could someone please help?

Thanks.

New Contributor
Posts: 9
Registered: ‎01-03-2012
My Device: BlackBerry 9800 Torch
My Carrier: 8ta

Re: App World Error Message

Hi froog3r,

 

Please refer to http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/RE-Blackberry-Curve-8520-Issues-... as we're discussing the same issue there.  It's bound to catch someone's attention sooner or later.

 

Cheers

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New Contributor
Posts: 3
Registered: ‎12-31-2011
My Device: 8520, Curve
My Carrier: Boost Mobile

Re: App World Error Message

Okay thanks for that, I will check it out now.