11-14-2012 06:29 AM
I use a TORCH 9800. After i recenthy updated my app world to 4.0.63, the app world icon is missing. I installed it, still not found, I tried HIDDEN options, tried RE-BOOTING, tried battery pull, nothing helped me. I found a page where there were 4 causes and 4 resolutions given. The first 3 i tried and no use. The 4 th option is to click the given URL and update the device software, but that URL itself is not working. The URL is mobileapps.blackberry.com/devicesoftware/entry.do?
11-16-2012 08:37 AM
Is this the KB article you are referring to? "BlackBerry App World icon is missing after upgrading to BlackBerry App World 126.96.36.199" http://bbry.lv/SPblgT
Are you clicking on the URL from your BlackBerry® Torch™ 9800 smartphone's browser? If so, what error message do you receive when you click on the URL? Does your data plan support internet browsing?
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11-16-2012 11:01 AM
I had the same issues, after an upgrade on my BB torch the app world icon was missing, I tried the resolutions which didn't work so I went to Options, Application Management and deleted the BB App World then tried again from the URL mobileapps.blackberry.com/devicesoftware/entry.do?
11-16-2012 11:55 AM
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code