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New Member
Posts: 1
Registered: ‎11-13-2012
My Device: Bold 9900
My Carrier: MTN

App World Icon missing after Upgrade

I don't upgrade my App World because I always have the same problem! After upgrade my icon disappears. I normally would just reinstall it but today nothing works. I have done everything possible. I even read all the posts on a previous blog. Tried all og thatand nothing works. I can see it is installed but my icon is missing. Once that disappeared my What's app disappeared too. I can't seem to get it back!!! Someone PLEASE PLEASE help!!!!!!
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: App World Icon missing after Upgrade

Hey Elmeri,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB29422

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎11-16-2012
My Device: Torch 9800
My Carrier: SaskTel

Re: App World Icon missing after Upgrade

I had the same problem. Found that I had not downloaded a couple of updates to my OS (6.0) updated to bundle 3049 and now my Appworld Icon is back.

Good luck
New Member
Posts: 1
Registered: ‎11-29-2012
My Device: 9780
My Carrier: vodacom

Re: App World Icon missing after Upgrade

i have done that and still my icon is missing.

i have deleted it, reinstalled it, restarted my phone numerous times .

i cannot find my app world icon

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New Member
Posts: 1
Registered: ‎11-29-2012
My Device: blackberry bld 4
My Carrier: MTN

pls I can't get blackberry App World after Upgrade

 
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: App World Icon missing after Upgrade

Hey martha0510,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Have you performed all the steps in this KB article? www.blackberry.com/btsc/KB29422

 

Also what version of BlackBerry® App World is currently installed?  This can be found under Options>Device>Application Management

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!