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New Member
Posts: 2
Registered: ‎04-17-2011
My Device: BlackBerry Curve
My Carrier: Verizon

App World Log In ID

I'm having trouble logging into the App World.  I enter my email address and my password, but keep getting the same error code:  30601.  I've tried changing my e-mail address and my password.  Nothing works!  Now, I've managed to lock myself out of App World for 2 hours, for apparently entering the wrong password 3 times in a row.  I just changed my password again, this time through my laptop, instead of my "smart" phone, but still can not access App World.  What is the problem?   And how do I fix it?

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: App World Log In ID

please read this article from the public knowledge base:

KB24127 The error "Unable to validate the email address and password combination. (Error Id: 30601)" is encountered when logging into BlackBerry App World




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Member
Posts: 2
Registered: ‎04-17-2011
My Device: BlackBerry Curve
My Carrier: Verizon

Re: App World Log In ID

You know, I actually tried resetting my password before i sent my original query.  And, guess what?  I got the same error message.  Any other ideas?  Because I'm fresh out.  I've actually reset my password 3 or 4 times now, but keep getting the same problem. And I get on my phone and on my computer. 

 

New Member
Posts: 1
Registered: ‎04-20-2011
My Device: Torch 9800
My Carrier: Tmobile

Re: App World Log In ID

I am having the same problem.  I am also getting error id: 30637. (Verify your network connections and try again).

peace n blessings,
taraji
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: App World Log In ID

Please read this past solved discussion:

http://supportforums.blackberry.com/t5/BlackBerry-Bold/Error-Id-30637/m-p/1009427/thread-id/71954/hi...



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Highlighted
New Contributor
Posts: 4
Registered: ‎07-07-2011
My Device: Curve 9300
My Carrier: 3

Re: App World Log In ID

Just spent 3 hours sorting this one out. You need a Blackberry ID (BBID).

Go to Blackberry.com - Click Apps & Software - 2nd left col select App World -Next screen in the middle in blue click "Learn about BBID "

Then register for BBID.

Having done all that my Blackberry then logged in and updated ok.