Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 2
Registered: ‎09-15-2010
My Device: Curve 8520
My Carrier: West Central Cellular

App World Log In Issue

Every time that I try to log in to app world after I enter my email and password and try to log-in, I get the app world membership addendum. I have agreed to it at least ten times, then I get my account information and that's where I get stuck. What am I doing wrong.

Posts: 96,068
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Log In Issue

That is where you get stuck... what is stuck? The screen sticks or hangs up?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎09-15-2010
My Device: Curve 8520
My Carrier: West Central Cellular

Re: App World Log In Issue

 

I cannot go any further. It will not let me load any app. When I try to load an app it goes back to the beginning of the log-in procedure and I have to do all of the steps again, but nothing ever loads.

 

Posts: 96,068
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Log In Issue


In many cases the BlackBerry ID has not been created successfully and therefore will not let you past that screen.... go to www.blackberry.com/blackberryid and try to create a new BlackBerry ID , and then log in from the device.

Still others have been sucessful by editing to allow ALL permissions for App World.

* Go to Options/Settings > Advanced Options > Applications, (you will see your list of all your apps on your BlackBerry)
* Sroll down to BlackBerry App World, > Click the Menu key > Edit Permissions, and change everything to allow and save it.

Now go back to your App World login and see if it works.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code