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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎04-09-2012
My Device: curve 9300
My Carrier: t mobile but now using a 3g sim

App World Web Plugin Error

App World Web Plugin Error

 i am using curve9300

An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.


would also like to knw where i can find the content protection on my blackberry curve 9300

Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: App World Web Plugin Error

Hello !


Try connecting to App world after connecting your device to WiFi.


Or else,


There is an alternative for your problem to resolve.


What you do is connect your BlackBerry Smartphone with USB cable to Internet enabled desktop/laptop.


Go to the link mentioned below:



On top right  of the page there is a option "Sign In".


Login with your BlackBerry ID and password.


From here you can download all as you do it for Appworld.


Hope this resolves your Problem!


If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.



New Member
Posts: 1
Registered: ‎10-25-2012
My Device: Curve 9300 3G
My Carrier: Airtel

Re: App World Web Plugin Error

Hello there,


I use the BBM only plan (Rs. 129/-), offered by my service provider Airtel.

So obviously i cannot access internet/App world from my blackberry.

my only option is to update my BBM app online connecting my bb to Internet enabled desktop

i tried the steps you suggested but still i get the same error given by janizy


waiting for your reply..





New Member
Posts: 2
Registered: ‎12-04-2012
My Device: BB9300,
My Carrier: Du

Re: App World Web Plugin Error

i hav tried that one too,connected to PC and then also showing same msg. Smiley Sad