08-20-2012 10:16 AM
I have been using a blackberry Torch 9800 at Asia Manila and recently moved back home in South Africa but have a few problems. I have activated my BIS and my BBM is working but my App world and Facebook for blackberry is not working i receive this error massage"Blackberry App World is having trouble connecting to the blackberry App world server. Verify your network connections and try again" have tried a million times same error. Can it be that i need to upgrade software to SA's one if so do you have a link for me or what do i need to do?
08-20-2012 01:48 PM - edited 08-20-2012 01:49 PM
Hi and Welcome to the Community!
There are actually several public KBs that discuss that error...I suggets you search on the error message:
Hopefully one of the results will contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Can it be that i need to upgrade software to SA's one if so do you have a link for me or what do i need to do?
No...the OS's all originate at RIM, and are only tailored a little by each carrier. The issues you report have nothing to do with not having your carriers specifically released OS package installed.
Good luck and let us know!