Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
New Contributor
Posts: 8
Registered: ‎04-24-2012
My Device: Bold
My Carrier: o2

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

BIS and BES both say connected to WI-FI.

:-)
Developer
Posts: 65
Registered: ‎04-24-2012
My Device: Blackberry Curve 8900
My Carrier: --

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

[ Edited ]

And yet no bbm or mail?

 

Switch OFF Wi-Fi, leaving the Mobile Network ON.

1. What happens to those settings now?

 

2. Does your Blackberry connect to your company's server(BES)? Or is it your own personal device(BIS)? 

 

 



 

1. If any post helps you please click  Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!

Smiley Happy


New Contributor
Posts: 8
Registered: ‎04-24-2012
My Device: Bold
My Carrier: o2

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

When the WI-FI is off, BES AND BIS are disconnected.
Its my own personal device.
Developer
Posts: 65
Registered: ‎04-24-2012
My Device: Blackberry Curve 8900
My Carrier: --

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

We've tried every possible way in my opinion! 


You should contact your service provider now. Since BIS is disconnected, it may indicate that you are no longer on your BIS plan, or it could be a problem at their end.

 

(Note: If your device was connected to your company's server, you would have to call the  BES admin)

 

Let me know what happens! Smiley Happy


 

1. If any post helps you please click  Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!

Smiley Happy


New Contributor
Posts: 8
Registered: ‎04-24-2012
My Device: Bold
My Carrier: o2

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

Thank you for all your help!!!!
Developer
Posts: 65
Registered: ‎04-24-2012
My Device: Blackberry Curve 8900
My Carrier: --

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

Please resolve your thread by marking the post "Solution?" which solved it for you! Smiley Very Happy

 

Anytime! Smiley Very Happy

Visitor
Posts: 1
Registered: ‎11-18-2012
My Device: blackberry 9800
My Carrier: MTN Nigeria

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

i have a similar problem. My app world disappeared from the home page. i've downloaded a new one and did a battery pull without success.