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New Contributor
Posts: 8
Registered: ‎09-14-2009
My Device: Blackberry Bold 9700

Re: This kind of service is unacceptable

[ Edited ]

2. Go to My World

 

3. Hold down the ALT key and press R-S-T, this will clear the application cache

 

3a. If your BB locks after issuing the cache clear, perform a battery pull reboot

 

======

 

Thank you, Jrtoves, for providing the secret decoder ring! Much appreciated!

 

(Now, why the heck isn't this a menu option???? Smiley Tongue)

 

Regards,

Rob

Message Edited by RAlfieri on 09-15-2009 04:52 PM
Rob Alfieri
Senior IT Consultant
New Contributor
Posts: 5
Registered: ‎09-08-2009
My Device: Not Specified

Re: This kind of service is unacceptable

[ Edited ]
Kudos to both of you who found this solution!  I will try it as soon as I have a phone again.

 

Yay! It's solved! :smileyhappy:

 

@RA - Yeah, I wonder who it was that opened the file into a java decompiler and found the keycode combo. Smiley Wink

Message Edited by bobbyflay on 09-15-2009 07:04 PM
New Contributor
Posts: 4
Registered: ‎09-12-2009
My Device: Not Specified

Re: This kind of service is unacceptable

Did this work for anyone with a BB Tour?  I tried it several times and had absolutely no luck.  Are you supposed to hold all four buttons at once or in sequence, or what? 
New Contributor
Posts: 2
Registered: ‎09-15-2009
My Device: Not Specified

Re: This kind of service is unacceptable

hold the ALT key while pressing the following sequence R,S,T.
New Contributor
Posts: 6
Registered: ‎08-06-2009
My Device: Not Specified

Finally a solution

Marking this as the solution.  Thanks guys!  Tested with the wife's storm and this cleard it ... Finally Smiley Wink
New Contributor
Posts: 4
Registered: ‎08-11-2009
My Device: Not Specified

Re: Finally a solution

Outstanding!

Well done you guys.

New Contributor
Posts: 8
Registered: ‎09-14-2009
My Device: Blackberry 9000

Re: This kind of service is unacceptable

Thank you very much! It's finally solved~!! I Kudo'ed you~
New Contributor
Posts: 8
Registered: ‎09-15-2009
My Device: Not Specified

Re: App World download stuck for days

Thanks for all of the kudos.  Glad I could join and help out.  We all need a little help with these devices from time to time.  I knew a solution would turn up somewhere! 
New Contributor
Posts: 3
Registered: ‎09-13-2009
My Device: Not Specified

Re: This kind of service is unacceptable

THANK YOU!!!!!!!!
New Contributor
Posts: 2
Registered: ‎09-17-2009
My Device: Not Specified

Re: Finally a solution

HI guys,

How to you do this on a STORM? I cant hold down the alt ket whist typing other keys, the touch screen wont have it?