08-22-2014 09:18 PM
Iv got a problem with my Phone that i dont understand how to fix and wondered if you could help. Iv fogotten the password to my Blackberry ID and the Security question so im not able to use BBM or App world and i was wondering whether or not theres a way to reset the password. I have read on the other forums whether or not you could possibly track my password because i have purchased an item from the app world before some time ago. I really dont want to make a new Blackberry Id because i have alot of stuff on my original one which iv forgotten the password. Thanks for the Help.
08-22-2014 09:44 PM
Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
Hopefully, this information will be of use to you, and it includes how you would go about seeking formal human-based support (needed if none of the automated methods can work for your situation).
Cheers, and Good Luck!
08-22-2014 09:54 PM
None of these solutions helped me , all of them are saying how to reset your password with the security question, I dont know the security question thats why im asking whether or not you can track my ID through previous downloads or payments and find my password.
08-22-2014 10:01 PM
We, here in this user-to-user community, can do nothing formal...for we are just other users, like you, who happen to volunteer time trying to help others out. Refer:
Inside what I provided, in my prior post, is the sole method to recover your BBID without the Security Question...you will need to read more carefully for that, and it requires that you previously have confirmed, via an email you received originally, your BBID. Otherwise, there is no way for you to use any of the automated methods, and formal human support is required, and that as well is already discussed in what I provided you above (and, as you have now learned, is not available on this user-to-user community).
Good luck and let us know!
08-22-2014 10:12 PM
Thank you for your time , iv literally just figured out my password and it was completely different to the security password that why i kept getting it wrong but Again thank you soo much for your time
08-22-2014 10:28 PM