Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Contributor
Posts: 15
Registered: ‎05-12-2010
My Device: Z10
My Carrier: AT&T

App World not working on Torch since updated

The App World does not open. I can try to open it and it shows running (apparently in the background); but, it never comes up so I can do anything with it. I have tried deleting and reinstalling to no avail.

 

I don't know whether it is related or not; but, I keep getting this error most every time I have to reboot my BlackBerry Torch:

  • Uncaught exception: Application net_rim_bb_messaging_app(104) is not responding: process terminated

ANY assistance with this would be GREATLY appreciated!

Highlighted
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: App World not working on Torch since updated

Hi TexasBlueBoy,

 

Try removing BlackBerry  App World from Options>Device>Application Management then try reinstalling it by going to www.blackberry.com/appworld from your BlackBerry Browser.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Contributor
Posts: 15
Registered: ‎05-12-2010
My Device: Z10
My Carrier: AT&T

Re: App World not working on Torch since updated

I tried removing App World SEVERAL times and install it from the link you gave. It installs okay; but, then just sits in the background without every allowing me to do anything. I can update applications on my Blackberry using the BlackBerry Desktop Software and it requires that I have App World installed on my BlackBerry. I just can't do anything with App World on my BlackBerry.

 

I would assume that I have SOMETHING not setup correctly somewhere on my BlackBerry; but, I don't know what. I've looked everyplace that I can get to check all kinds of settings to no avail.

 

Any other suggestions?

New Contributor
Posts: 5
Registered: ‎01-07-2013
My Device: Torch 9800
My Carrier: Idea

Re: App World not working on Torch since updated

Hi,

 

I had the same problem, one of the member of this forum, Tanzim suggested the below solution. It worked for me. The issue is that the new version app world does not work with OS6. So you got to replace it with the old version.

 

Check the below KB article -

 

  • KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

 

Contributor
Posts: 15
Registered: ‎05-12-2010
My Device: Z10
My Carrier: AT&T

Re: App World not working on Torch since updated

I have tried this a couple of times now. I currently have BlackBerry App World App World version 4.0.0.55 on my BlackBerry Torch 9800, so the 4.0.0.65 is not the problem.