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New Contributor
Posts: 2
Registered: ‎03-17-2011
My Device: Bold 9700
Accepted Solution

App World: "*No Matches*" is the only thing shown in all categories and everything.

I just got data and everything on my Bold 9700 from Mobilicity. For some reason, I can't really access the App World.

 

When I first enter it, all it says is, "There are no items being featured at this time".

 

And for categories, it only pops up as "*No Matches*" and for Top 25, it comes up as a blank screen, and I can't even search for anything. Everything comes up as "*No Matches*".

 

Can someone help please?

Posts: 95,098
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World: "*No Matches*" is the only thing shown in all categories and everything.

Odd. You've tried this several times and no change?

 

 

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.

 

Now, try AppWorld again.

 



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New Member
Posts: 2
Registered: ‎03-18-2011
My Device: Bold 9780
My Carrier: Claro PR

Re: App World: "*No Matches*" is the only thing shown in all categories and everything.

I have the same problem, and I have done the restart the way you told and the problem persist. Any other fix?

New Member
Posts: 2
Registered: ‎03-18-2011
My Device: Bold 9780
My Carrier: Claro PR

Re: App World: "*No Matches*" is the only thing shown in all categories and everything.

Just press ( alt  -  r - s - t) in the appworld screen and that should fix your problem. 

New Contributor
Posts: 2
Registered: ‎03-17-2011
My Device: Bold 9700

Re: App World: "*No Matches*" is the only thing shown in all categories and everything.

Wow. That worked like a miracle! Thank you SO MUCH!