Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎08-03-2012
My Device: Blackberry Curve 8520
My Carrier: Orange

App world identification !

Hello, I download the application "BlackBerry App world", when I try to download or buy a theme, game or other he asked me for my email and my password, I put already on a computer a "BlackBerry ID" so I took it for these identifiers to connect to my phone, once completed I press "Connect" and he said "An error has occurred. Try again later". For a few days I download App World and it makes me always put this message.
I have a blackberry curve 8520. Could you help me please ... thank you!

(I am French sorry for my english)


Bonjour, j'ai télécharger l'application "App world BlackBerry", quand j'essaie de télécharger ou acheter un thème, un jeu ou autres il me demande mon e-mail et mon mot de passe; je mettais déjà inscrite sur un ordinateur à un "BlackBerry ID" donc j'ai pris ces identifiants-ci pour me connecter sur mon téléphone, une fois rempli j'appuie sur "Connexion" et il me dit "Une erreur s'est produite. Réessayez ultérieurement". Cela fait quelques jours que j'ai télécharger App world et ca m'a toujours mis ce message.
J'ai un BlackBerry curve 8520. Pourriez-vous m'aider s'il vous plaît ... merci !

Hall of Famer III
Posts: 58,825
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: App world identification !

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB25882 "An error has occurred. Please try again later" is displayed when the user attempts to login to BlackBerry App World

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................