11-19-2013 04:21 AM
I was upgrading BBM to the latest version using Blackberry App World. After it is finished, App World shows the correct version. The next day, using Blackberry Desktop software, I restored only 'content store' from a backup in PC. Suddenly, my BBM version is downgraded to previous version. I opened App World in attempt to upgrade it to the last version, but App World shows that I've installed the latest version of BBM. I would like to know how to sync App World with the actual version in device?
11-19-2013 08:12 AM
Welcome to http://supportforums.blackberry.com/
Apply a reset the blackberry world
Ressing alt + rst + rst