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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-19-2013
My Device: Curve 9300
My Carrier: Three Indonesia

App world installed is not sync with the actual in device?

I was upgrading BBM to the latest version using Blackberry App World.  After it is finished, App World shows the correct version.  The next day, using Blackberry Desktop software, I restored only 'content store' from a backup in PC.  Suddenly, my BBM version is downgraded to previous version.  I opened App World in attempt to upgrade it to the last version, but App World shows that I've installed the latest version of BBM.  I would like to know how to sync App World with the actual version in device?

Forums Veteran I
Posts: 1,825
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: App world installed is not sync with the actual in device?

Hello Davidow


Welcome to http://supportforums.blackberry.com/


Apply a reset the blackberry world

Enter BBW
Ressing alt + rst + rst

BBM Channels  PIN: C0007093A
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