Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Contributor
Posts: 3
Registered: ‎10-14-2011
My Device: torch 9800
My Carrier: Bell

App world missing after o.s. update (Torch 9800)

After updating my torch OS(my current version is V6.0 Bundle 2647), the App world disappeared, and i couldnt find it using universe search even.

The App world initially on my torch was not the newest version.


Then I tried to download it directly to my phone through Wi-fi and I also tried to download it throught IE. But a "909 error" occured every time when I download it directly, and it said that a module is missing on my phone so that I couldnt continue the download when I was using IE to download.

I even tried to Delete it, then re-install it through Desktop Software. But still couldnt make it.

Please Help!!

New Member
Posts: 1
Registered: ‎10-17-2011
My Device: Blackberry Torch 9800
My Carrier: Virgin

Re: App world missing after o.s. update (Torch 9800)

The exact same thing has happened to me!


Apparently there is no system update available either?



New Contributor
Posts: 2
Registered: ‎08-23-2010
My Device: Tour
My Carrier: Bell Canada

Re: App world missing after o.s. update (Torch 9800)

Me too. Tried reinstalling multiple times from device and PC - no luck

Regular Contributor
Posts: 73
Registered: ‎07-12-2011
My Device: 9800
My Carrier: Programmer

Re: App world missing after o.s. update (Torch 9800)

[ Edited ]

Hi, i've postesd here. Now my app world icon is showing now. pls read this.