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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎02-25-2013
My Device: Bold 9780
My Carrier: MTN

App world problems

Hi,

 

I have had app world on my phone and has dissapeared.

 

I logged in on app world on the net and it says I have a different phone, pin number and service provider. I have tried to reset it but cannot edit it.

 

I download app world and it tells me it is installed and I find it in options/device/application management, but no where else.

 

Please help.

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Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: App world problems

Hey GregAbo,

Welcome to the BlackBerry® Support Community Forums.

 

Please review the following article in regards to the missing BlackBerry World Icon on your device:
BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65
http://btsc.webapps.blackberry.com/btsc/KB29422


Let us know if that works for you.

Thanks.

 

-HB

 

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