11-29-2011 04:50 PM
Hi there I have a new blackberry torch and have used my blackberry app world on this but it has now stopped..... When logging in it says " unable to log in to your blackberry ID account" above this it says Verify blackberry ID I have gone in to options , advance settings, enterprise activation I have entered my details and a few minuets later it says failed.... Does anyone have any ideas what I have to do please.
Many Thanks Tidz2709.
11-30-2011 04:09 AM
I had this on my Torch 9860, it said "unable to log in to your blackberry ID account".
I was advised to perform a security wipe (Options-Security-Security Wipe) on the handset, but backed everything up first with BlackBerry Desktop Manager.
It worked for me.