10-18-2012 03:32 AM
Hello to everyone. I'm new here so I'm not sure how these forums work. I have a problem that's been bugging me for the past 3 weeks. I have been searching for the way to solve this error with my Berry on the net but to no avail. I bought an app at the BB App World a few weeks ago but I cant open the application. When I try to open it, I got screen message saying - Uncaught exception: Source y offset must be greater than 0. I tried reinstalling the app, battery pulls and even emailing the customer service team who made the app but still no answer from them. I have no problems whatsoever if its a free app but I actually bought the app for USD 2.00. Its not much but its still money. Does anyone here have any experiences on how to solve this problem I'm having ?
The details of my Berry are as follows:
OS: 7.1 Bundle 1647
The details of the app that I downloaded:
App name: Islamic Prayer Times
By: Parachute Mobile
Appreciate it if someone can help me on this. Thx !!
10-18-2012 08:34 AM
10-18-2012 10:41 PM
Hmm, for the time being I'll just do that. But still dissapointed with the developer's customer service. Hopefully it will be sorted on the next version or something.