07-25-2008 11:00 AM
07-25-2008 12:47 PM
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit
07-25-2008 07:17 PM
07-26-2008 05:16 AM
It looks like if you don't have the correct device software and desktop software installed.
Here you can update the device and desktop software.
Remember: the device software is not installed on your device; it is just a software installed to your PC, that allows communication with the device through the desktop software.
Here you can download the newest device and desktop software for your device.
07-26-2008 07:11 AM