11-13-2013 09:06 AM
My phone went blank and i was advised to reload the software. Used a desktop software to uplaod but it get an error message that ''Application loader cannot be loaded on my phone". Kindly proffer a solution.
11-13-2013 04:22 PM
Welcome to http://supportforums.blackberry.com/
In this case I recommend using the program JL_Commander
For you to do a clean install to your BlackBerry
Here you'll let a guide to installation of OS
New RIM BlackBerry Operating System (OS) with AppLoader