Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Contributor
Posts: 2
Registered: ‎11-13-2013
My Device: bb 9860
My Carrier: MTN Nigeria

Application loader cannot load

Goodday Boss,


My phone went blank and i was advised to reload the software. Used a desktop software to uplaod but it get an error message that ''Application loader cannot be loaded on my phone". Kindly proffer a solution.





New Contributor
Posts: 2
Registered: ‎11-13-2013
My Device: bb 9860
My Carrier: MTN Nigeria

Re: Application loader cannot load

my phone is bb 9860(torch)

Forums Veteran I
Posts: 1,849
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Application loader cannot load

Hello Veron2Kema


Welcome to http://supportforums.blackberry.com/


In this case I recommend using the program JL_Commander

For you to do a clean install to your BlackBerry
Here you'll let a guide to installation of OS 


New RIM BlackBerry Operating System (OS) with AppLoader

Via CrackBerry




BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution