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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎10-26-2012
My Device: BlackBerry Bold 9780
My Carrier: XL Axiata
Accepted Solution

Applications won't launch

I've just downloaded a theme OTA and it seems like it's the cause for my bold to not be able to launch almost all of my applications. 

 

I tried going to 'Options' to delete the theme but I can't even open it. 

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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Applications won't launch

Hello josephineloretta

 

Welcome to BlackBerry Support Community Forums

 

 

First of all perform a battery pull restart like this device POWERED ON remove the battery for a min. then re-insert it back wit till your device reboots.Then have a try and see if it allows you to uninstall that application.

 

If that does not allow then start your device on Safe Mode,while on safe mode remove the theme from your device .Options  > Device  >  Application Management > delete it from there.after that perform another battery pull restart.

 

KB17877  How to start a BlackBerry smartphone in Safe Mode.

 

 

 

Prince

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