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Contributor
Posts: 20
Registered: ‎05-08-2011
My Device: developer
My Carrier: none
Accepted Solution

Approved but can't post for sale

[ Edited ]

Hello,

In short: This morning I got an email saying my app was approved, but when I go to vendor portal under Manage Products there is no 'Post for sale' option.

(I have searched the forum and found 'approved' and 'post for sale' topics, but none with this situation, so appologies for duplicates).

More info:
18.07
Submitted release 0.9 for approval.

20.07
Got an email saying is was denied because file was not correctly signed. Couldn't remove or change the denied release file, so I've signed the file correctly and submitted as a new release 0.9.1 for approval.

26.07
Got an email saying my app was approved. According to the Make a product available or unavailable for distribution, I should click 'Post for sale', but there is no such option in the page.
The status in the 'Manage products' page still says 'Denied'.
Clicking on Releases > View I see Release 0.9.1 (Approved) and Release 0.9 (Draft).

vendor_portal_01.gif

vendor_portal_02.gif 

App name flag.in

What can I do to make my app available for distribution?

Cheers.

 

Developer
Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10
My Carrier: Verizon

Re: Approved but can't post for sale

Might want to post this in the App World forum since those engineers and support people are more likely to see this and help you resolve it.
Contributor
Posts: 20
Registered: ‎05-08-2011
My Device: developer
My Carrier: none

Re: Approved but can't post for sale

Thanks to jakoby4204 for moving the topic.

Any suggestions on this?
Does anybody know why I don't see a 'post for sale' option?
Maybe it is because of the old release 0.9 that is still listed as draft. Is it possible to remove it?

Contributor
Posts: 20
Registered: ‎05-08-2011
My Device: developer
My Carrier: none

Re: Approved but can't post for sale

Update
I've contacted @BlackBerryDev on Twitter and got this answer:
http://twitter.com/#!/BlackBerryDev/status/96663715633561600

 

Release 0.9 seems to be blocking the app.
It was not correctly signed and was already denied. In an attempt to replace the .bar file with the correctly signed one, I must have moved the release back to Draft. I believe this is what is causing the block.

I cannot remove the old release, so I don't see other solution besides submitting it again for review. Even knowing that it has errors and will be denied.

 

I'll keep this post updated as I get more info.

Highlighted
Contributor
Posts: 20
Registered: ‎05-08-2011
My Device: developer
My Carrier: none

Re: Approved but can't post for sale

Like I mentioned in the last post, release 0.9 because have been blocking the app as it was set as 'draft'.
Since I couldn't just remove it. I've submitted it for review again and waited until it was denied.
I just got the email and it was obviously denied.

It didn't work. I still don't have the option to 'post for sale'.

Everything seems correct. What can I do to publish my app? Any suggestions?

 

vendor_portal_03.gif

Contributor
Posts: 20
Registered: ‎05-08-2011
My Device: developer
My Carrier: none

Re: Approved but can't post for sale

My app was finally approved and I've just clicked 'post for sale'. Great.
http://appworld.blackberry.com/webstore/content/51999?lang=en

Thanks to BlackBerry App World vendor support.

 

vendor_portal_04.gif