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New Contributor
Posts: 9
Registered: ‎06-11-2011
My Device: Bold 9780
My Carrier: Etisalat

Apps not seen

Hi All,

When I download from the BB Appsworld I cannot see the icon of the app in my phone. I just downloaded Facebook after deleting it. Now, though its installed, I cannot see the icon for Facebook. This has happened before. Pls help me here.
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Apps not seen

Try this -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.

tanzim                                                                                  
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New Contributor
Posts: 9
Registered: ‎06-11-2011
My Device: Bold 9780
My Carrier: Etisalat

Re: Apps not seen

I have tried it but it didn't work. I still can see the Facebook icon.
New Contributor
Posts: 9
Registered: ‎06-11-2011
My Device: Bold 9780
My Carrier: Etisalat

Re: Apps not seen

Hi,

I tried rebooting the device. But it didn't help. Can you suggest something else?
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Apps not seen

The below KB article might help -

 

  • KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

New Contributor
Posts: 9
Registered: ‎06-11-2011
My Device: Bold 9780
My Carrier: Etisalat

Re: Apps not seen

Hi,

I tried all the steps but the icon is still not seen. The qpp is downloaded for sure. I will try to delete and reinstall it once again.
New Contributor
Posts: 9
Registered: ‎06-11-2011
My Device: Bold 9780
My Carrier: Etisalat

Re: Apps not seen

Hi All,

I have tried all that was in the article above. I cannot still see the icon and when I go to the AppWorld I can see Facebook as installed. How can I rectify this?

Pls help.
Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Apps not seen


MumtazAnsari wrote:
Hi All,

I have tried all that was in the article above. I cannot still see the icon and when I go to the AppWorld I can see Facebook as installed. How can I rectify this?

Pls help.

Hi MumtazAnsari

 

 

                             Have you gone through the Article Tanzim suggested ? Have you tried downloading App World version 4.0.0.55 from within that article ? If not then please try it .But before that Uninstall any version of app world from your device .For that On your homescreen Go to Options > Device > Application Management > Scroll down to Ap world  and delete it from there.

Then perform a Battery pull restart as mentioned above , lastly from your BackBerry Browser browse to 

 http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download version 4.0.0.55 on your device .

 

 

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