10-03-2009 12:42 PM
Just tried out the new Desktop Manager for Mac and it seems to blow up when trying to either install or uninstall applications.
I get the following error:
BlackBerry® Desktop Manager failed to validate your BlackBerry® device update.
Validation failed because a module marked for add (net_rim_platform_resource__pt) is not available on local disk
Some users have reported success with uninstalling an app first, but no luck with me.
Anyone have any ideas on this?
10-04-2009 12:37 AM
10-04-2009 12:42 AM
10-23-2009 06:19 PM
By any chance are you running Snow Leopard? I am, maybe that might have something to do with it, not sure though. Did you also get the error message about the Mac OS not being able to repair the disk and that it is not possible to write to the disk but view only? I received that eror when plugging in the BB device after installing Desktop Manager. I have a BB Tour
I am running Snow Leopard as well and experiencing the same issues as yourself. Have you resolved this problem yet?
11-05-2009 10:50 AM
The answer to this issue has been posted:
...you need to uncheck all of the language modules not in use. It has nothing to do with SL...It works fine on my SL machine.
08-09-2010 06:49 PM
With all due respect, the answer to it hasn't been posted there, for the very good reason that the answers suggested don't work.
08-14-2010 03:58 PM
I am running windows 7, I installed the latest BBDM 6.0. I have a HP DV71254dx laptop, and a BB 9530 storm. I cannot add or remove any applications and the BBDM is saying I have exceeded avaliable storage. The button that says apply at the bottom right is not active. Meaning I cannot click on it to apply the application settitings to remove applications.
PLEASE HELP THIS IS REALLY ANNOYING!
11-06-2010 08:30 PM
I've had the same problem and I have figured it out...for me anyway. Make sure you have the latest version of Blackberry Desktop Manager and obviously the lastest software for BlackBerry Torch also. So, ths is what worked for me...
connect phone to computer and click on Applications (top right)
click "Check for Updates"
click "Show Other Versions" (if there are no updates for phone)
chose "BlackBerry 6.0 126.96.36.199 (Current Version-Reload)
Once this has reloaded and your device is restarted go back to Applications and add/delete (by checking or un-checking) what you want.
*Warning: I had a fair amount of trouble with error messages or something having to be reset, but after going through all the red tape and turning my phone off and on again a couple times it worked!!
Hope this helps or at least gets you started.
~Never missed my iPhone so much~