Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎07-19-2012
My Device: 9360 curve
My Carrier: idea

Apps world error

[ Edited ]

Hi Helpdesk I am holding a Blackberry 9360 curve handset. I am experiencing an issue with my Application World.I have an error &quot;There is an issue with the current session. Please login to continue. (Error Id: 30702)&quot;And then I click okay. Nothing happens. Deleting Apps World and Reinstalling numerous times.Trying to login through,Options-&gt;Devices-&gt;Blackberry ID<br>( I experience an error, &quot;Unable to update your blackberry ID account information&quot; ) I really hope you can assist me with the issue I am experiencing as I'm unable to fully utilised my new handset. Thank you in advance.<Personal Content Removed>

Hall of Famer III
Posts: 57,655
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG191), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Apps world error

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................