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New Member
Posts: 1
Registered: ‎07-31-2013
My Device: Curve
My Carrier: Vodafone

Appworld doesn't work

Hi I have a problem with my Blackberry, it's the Blackberry curve 9220. I bought it the last week.. When i try to go in to app world the telephone say that I have to update appworld, i click on "update" and the phone tries to go in the blackberry site to update it but it doesn't work it automatically return to the first step where it says UPDATE, I have just call my provider and they activate me the Blackberry service but anyway it doesn't work.. Please help me
Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Appworld doesn't work

Hi and Welcome to the Community!!

Please try this sequence:

1) Remove AppWorld from your BB

  • KB10040 How to view or remove installed applications on a BlackBerry smartphone
  • If it requests that you reboot the BB, do so

2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld

4) Do another Batt-Pull reboot

5) See if it now works.

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

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