Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
Contributor
Posts: 30
Registered: ‎07-13-2012
My Device: 8520 curve
My Carrier: vodacom

Appworld identity update, here is the quick fix:


On your phone go to Options, advanced options, tcp/ip...select first box which is apn and next to apn type internet as the name, save it.

Your appworld should work now without you receiving that irritating 'identity update needed' pop-up
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Appworld identity update, here is the quick fix:

[ Edited ]

Hello ravemot1,

 

The following article will also provide more information regarding this issue:

 

The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World - http://www.blackberry.com/btsc/KB29613

Thank you for your feedback Smiley Happy


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!